Returns & Exchanges
We want you to be completely satisfied with your Siren Craft Brew experience; if your order arrives damaged or incorrect, we offer a straightforward return process to ensure you get back to enjoying our fresh craft beers.
Contact Support
Email our customer service team within 14 days of delivery with your order number and a brief explanation of the issue.
Provide Evidence
For damaged goods or quality concerns, please attach clear photographs of the packaging and product labels to facilitate a faster resolution.
Secure Packaging
If a return is required, ensure the glass bottles or cans are securely packed in their original shipping box to prevent further breakage during transit.
Refund Processing
Once your return is received and inspected, we will issue a refund to your original payment method or arrange for a replacement shipment immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing